Booking Conditions

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Booking Conditions

Your child will be expected to follow the school behaviour policy (a copy is kept in the ASC cupboard)
Your child will be expected to adhere to the safety rules of the After School Club.
We require payment in advance and 24 hours notice of cancellation of any session previously booked, in default of which full payment for the session will not be refunded.
Please ensure that your child is collected on time. Please make alternative arrangements for your child to be collected in the event of unforeseen circumstances although you must inform us beforehand who will be collecting your child, or your expected time of arrival.
If you arrive late to collect your child from a session you will be charged a late fee as above
A number of staff are qualified in first aid procedures and as such you consent to them giving your child emergency first aid treatment as well as consenting to our staff members contacting your child’s doctor directly.
Our complaints procedure is available at any time as well as recourse to the Ofsted complaints telephone number which is 0300 1234666. There are also other telephone numbers for contacting Ofsted about any concerns including the Whistleblowing Hotline (0300 1233155) and a general number 0300 1231231.

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